Delivery Info
Same Day Despatch
All orders placed before 1:00PM on any business day will be despatched the same day. Orders after this cut off time will be despatched next business day.
Shipping/Postage Charges
AUSTRALIAN SHIPPING RATES
Express Post with Tracking (1-4 business days)
Order total $50 – Postage $12.95
Add $1.00 for every additional $100 or part there of up to $250 then flat rate of $19.95
Express Post with Tracking plus insurance (1-4 business days)
Add $3.00
Shipping costs and options will be displayed when viewing your cart.
Local Pick Up - Free
We have an option for customers local to/or visiting Cairns. Select this option if you would like to collect your order from Bayview Heights Qld.
An email will be sent with pick up details once your order is ready for collection.
Add to existing order - Free
This option is to use if you still have a pending order with us and you need to add to your order. Simply place another order as usual and select this option at checkout.
Please only use this option if your order has not been despatched, you can check your order status in ‘my account’ ‘my orders’.
International Shipping
Shipping costs have increased significantly over the past months. We no longer offer a regular rate as there isn’t much saving compared to our express courier rate.
| EXPRESS COURIER | Zone1 | Zone 2 | Zone 3 | Zone 4 | Zone 5 | Zone 6 | Zone 7 | Zone 8 |
| NZ | China | Rest of Asia | US & Canada | Pacific Is. | UK & Ireland | Europe 1 | Europe 2 | |
| $0 - $999 | $ 29.95 | $ 49.95 | $ 45.95 | $ 49.95 | $ 52.95 | $ 54.95 | $ 59.95 | $ 64.95 |
| $1000+ | $ 59.95 | $ 69.95 | $ 74.95 | $ 79.95 | $ 74.95 | $ 89.95 | $ 89.95 | $ 89.95 |
Australian Customers
All items shipped via Australia Post unless otherwise stated.
eParcel Express
Is not guarantee next day delivery as we are located outside the next business day delivery network.
Generally Queensland customers can expect overnight delivery, excluding regional areas, although not guaranteed.
All other states are 2-3 days, in most cases. Allow more time for remote areas.
· Generally deliveries to Brisbane or Gold Coast arrive overnight.
· Metro Melbourne or Sydney arrive in 2 days.
· Adelaide 2 days in most cases but safer to allow 3 days.
· Darwin 1-3
· Tasmania 2-3 days
· Perth 3 days in most cases but occasionally 2 days.
eParcel Regular
Can take between 4-7 business days. Allow more time for remote/rural areas.
If you require your order in the very near future (5-10 days) we strongly recommend taking the express option which is only an extra $1.00 for retail shoppers.
These are number of days after despatch day.
*All the above delivery guidelines are Estimates only based on past deliveries, we cannot guarantee them.
**Please note cut off time for same day despatch at the top of this page
International Customers
All items shipped via Australia Post Air Mail unless otherwise stated.
For most countries delivery is between 5-10 business days although allow up to 14 business days. Allow more time for remote areas.
EXPRESS - Delivery schedules as per Australia Post guidelines. For most countries delivery is between 3-5 business days although allow up to 7 business days. Allow more time for remote areas. Items are fully traceable online.
Insurance Cover (international customers only - Not available for Germany & Canada) Insurance cover is a service provided through the Australia Post Network. To view further details about the insurance offered please visit the Australia Post website. The information relating to insurance on the Australia Post website should be read in conjunction the International Post Regulations Guide found on that website.
Insurance cover does not cover any other loss of any nature whatsoever other than the price of the products invoiced and contained in the package insured. In the event that a claim against insurance needs to be lodged you will be required to provide any information requested by Australia Post to complete the claim. The insurance cover is provided by a third party and whilst Millinery Online will take all reasonable action to assist with the claims process Millinery Online has no ability to control such third parties and therefore takes no responsibility whatsoever for the outcome of any claim.
Delays may occur depending on any customs or quarantine restrictions, please check with your local postal service for details. Millinery Online is unable to monitor the various customs and quarantine restrictions throughout the world and therefore can take no responsibility for any situation that may arise. It is the responsibility of you the customer to check with your local authorities prior to ordering.
Millinery Online is not responsible for delays to delivery time.
For more information on delivery times and services to your country, please visit the Australia Post website.